1. Don’t Insult The Server
I had just started serving tables at a restaurant, and I was working my first super busy brunch shift. I had 6+ tables and I’m not gonna lie, I had a tough time running all the mimosas that my tables were ordering.
I could tell that one table of all women were getting abnormally angry about their drinks taking a while. I apologized for the delay and made a joke about it being an especially busy shift. I offered them a round of drinks on me to smooth the situation over.